Knowledge Base

Knowledge Base
Welcome to the Winfrasoft knowledge base. This page contains technical information relating to Winfrasoft Products. For general questions and information please visit the FAQ page.

Customers with a valid support agreement can contact Winfrasoft Tech Support in the UK directly on +44 (0)844 870 0764.
Alternatively please email email support@winfrasoft.com for assistance.

Download Winfrasoft Installation and Configuration guides here

Winfrasoft Appliance Series KB:

WKB022 - How to reinstall the IAG 2007 Network Connector network interface
WKB025 - Microsoft IAG 2007 Service Pack 2 Update 1
WKB031 - Microsoft IAG 2007 Service Pack 2 Update 2
WKB032 - Implementing RSA SecurID tokens with Microsoft IAG 2007
WKB034 - Microsoft IAG 2007 Service Pack 2 Update 3
WKB036 - Microsoft IAG 2007 Service Pack 2 Update 4

Winfrasoft X-Forwarded-For for ISA Server & TMG KB:

WKB033 - Security Advisory Notification on X-Forwarded-For for ISA Server
WKB035 - How to enable debug logging on Winfrasoft X-Forwarded-For for ISA Server & TMG

Winfrasoft X-Forwarded-For for IIS KB:

WKB026 - How to enable debug logging on Winfrasoft X-Forwarded-For for IIS
WKB027 - The C-IP field is not logging X-Forwarded-For header information on Windows Server 2008 / IIS7
WKB028 - Error (0x800401e4) when installing Winfrasoft X-Forwarded-For for IIS on Windows Server 2008

Winfrasoft VPN-Q 2009 KB:

WKB014 - How to determine which VPN-Q 2006/2009 version and service pack is installed on your system
WKB023 - How to add a Custom Security Check using VB / J script
WKB024 - How to obtain a machine hardware GUID from a PC for creating an AD managed computer account
WKB029 - How to produce a detailed log of the Security Check results with VPN-Q 2009
WKB030 - VPN-Q does not detect Windows Vista with Service Pack 2

VPN-Q 2006 KB:

WKB001 - How to test Group Policy settings in a lab without an Active Directory
WKB002 - How to produce a detailed log of the Security Check results when troubleshooting
WKB003 - How to enable multiple authentication types for the VPN-Q 2006 client
WKB004 - How to build your own Connection Manager profile with VPN-Q 2006 integration
WKB005 - Restarting the ISA Firewall service may leave the Remote Access Quarantine Agent service in the Stopped state
WKB006 - Unable to install the VPN-Q 2006 client on Windows XP 64bit
WKB007 - Files required from Windows Server 2003 SP1 CD during installation
WKB008 - Internet Connection Sharing check fails on some PC's with certain network connections
WKB009 - How to make use of the new "Legal Notice" feature of VPN-Q 2006 Enterprise Edition
WKB010 - RAS credentials are not being forwarded on to a remote server over a VPN connection
WKB011 - Problems installing VPN-Q 2006 client on 64 bit versions of Windows Vista
WKB012 - How to add corporate branding to a client connection with a custom bitmap in VPN-Q 2006 SP3
WKB013 - How to use the RSA SecurID EAP client with the VPN-Q 2006
WKB014 - How to determine which VPN-Q 2006/2009 version and service pack is installed on your system
WKB015 - How to use Smart Card authentication with VPN-Q 2006
WKB016 - Name resolution fails on some VPN clients using host names or NetBIOS names
WKB017 - VPN Clients are unable to connect to the server with L2TP/IPSEC
WKB018 - Free Edition expiry notice appears on non-Free Edition clients
WKB019 - How to use Aladdin eToken with VPN-Q 2006
WKB020 - Security Update Check fails on a newly installed Windows XP PC
WKB021 - VPN-Q 2006 does not detect Windows Vista with Service Pack 1
WKB030 - VPN-Q does not detect Windows Vista with Service Pack 2

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