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Problem: When you run the VPN-Q 2006 client
on Windows XP SP2 having only installed the .NET framework, the security update
checks will fail with the following error:
Fail - Unable to find missing patches. Error getting locally installed patches:
Unable to cast COM object of type 'WUApiLib.x06e1f7e52799db9a' to interface type
'WUApiLib.xc0ca7f1ebf41f8d7'. This operation failed because the QueryInterface
call on the COM component for the interface with IID
'{4CBDCB2D-1589-4BEB-BD1C-3E582FF0ADD0}' failed due to the following error: No
such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
Cause: VPN-Q 2006 makes use
of the Microsoft Windows Update Agent version 2.0 to perform security update
checks. This is a standard Windows component, however, Windows XP SP2 does not
contain version 2.0 of this agent. The version 2.0 agent was released at the
same time as WSUS 2.0 as a stand alone update, and also via Windows Update. The
majority of Windows XP PC's should already have this update installed unless it
has never been to either the Windows Update or Microsoft Update web sites, or
have never been configured to use WSUS.
Resolution:
To resolve the issue, either:
- Visit
http://www.windowsupdate.com/ and install the version 2.0 agent. You
will be prompted to do this before any checks on your PC are done.
or
- Download and install
the the version 2.0 agent:
More information:
This has been identified as an issue in VPN-Q 2006 and a more appropriate error
message will be provided in the next version of VPN-Q.
For further information about the version 2.0 agent visit
http://msdn2.microsoft.com/en-us/library/aa387285.aspx.
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